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Epicor LumberTrack

Epicor LumberTrack at a glance
VendorEpicor Software Corporation
HeadquartersAustin, Texas, USA
OwnershipPrivate equity owned (Clayton Dubilier and Rice, with CVC as co-investor)
DeploymentOn-premises or hosted; cloud-enabled components
Target marketForest products producers and wood products distributors in North America
IndustriesSawmills, panel mills, remanufacturing, lumber and wood products distribution
PricingNot published; quote-based
Websiteepicor.com/en-us/products/enterprise-resource-planning-erp/lumbertrack

What LumberTrack is

Epicor LumberTrack is an ERP for the forest products industry. Raw material procurement, production planning, sales, inventory management, shipping, invoicing, finance, and reporting run in one system modeled on how the wood supply chain actually works, and a companion component called FiberTrack handles log procurement and settlement. The niche is narrow on purpose: mills and wood products traders, not general manufacturers.

The company behind it

Epicor Software Corporation, based in Austin, Texas, ranks among the larger US vendors of industry-specific ERP for manufacturing, distribution, building supply, and retail. Private equity firm Clayton, Dubilier and Rice bought the company from KKR in 2020, and CVC joined as a co-investor with a significant stake in 2024. LumberTrack belongs to the building supply and forest products portfolio, next to BisTrack; the two split the chain between them, BisTrack for lumber and building materials dealers, LumberTrack for the production and wholesale side. Epicor publishes customer stories from North American producers including Hampton Lumber, Interfor, and Scotch Plywood.

Modules and capabilities

FiberTrack manages log procurement and settlement, tracking cost, species, and grade at the level of the individual log, and covers timber sales from contract management through weight and volume sale loads to payments for loggers and truckers. LumberTrack itself follows inventory from the log yard through production to reload yards and final shipment, with production tracking across the order cycle, sales order processing and invoicing, financial management, and shipping logistics with real-time tracking. Integrated warehouse management plus data warehousing with business intelligence tools complete the suite, giving mills real-time visibility into inventory, demand, and production.

Who buys it

Hardwood and softwood sawmills, panel mills, value-added remanufacturers, and wood products distributors, wholesalers, and brokers, nearly all in the United States and Canada. The recurring profile: a midsize producer or trader that has outgrown spreadsheet-driven tally and settlement work and has no appetite for bending a generic ERP into modeling logs, species, grades, and mill production.

How it is sold

On-premises or hosted. Some components, the warehouse management piece among them, come as cloud-enabled modules, but this is not a pure SaaS product. Epicor publishes no prices for LumberTrack; licensing and implementation are quoted individually. Expect a scoped project, not a subscription you sign up for online.

Where it wins, where it loses

Inside forest products, LumberTrack is one of the few established options with a large vendor behind it, and the reference customers, Hampton Lumber, Interfor, and Scotch Plywood, are working producers rather than logos. Log settlement and species-and-grade tracking are exactly the workloads that defeat generic ERP suites without heavy customization. Outside the niche there is no case for evaluating it, and building materials dealers belong with Epicor BisTrack instead. The trade-offs are the familiar ones for vertical suites: deployment stops short of pure SaaS, and pricing appears only after a formal sales process, which the ERP selection guide helps structure.

What the Epicor LumberTrack website looks like

Current view of the vendor homepage, captured by our editorial team.

Screenshot of the Epicor LumberTrack vendor homepage

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Frequently asked questions

What types of companies use Epicor LumberTrack?

Hardwood and softwood sawmills, panel mills, and value-added remanufacturers, plus the trading side: wood products distributors, wholesalers, and brokers. Nearly all sit in the United States and Canada, and Epicor's published case studies, Hampton Lumber, Interfor, and Scotch Plywood, come from that base. A company outside the forest products chain has no reason to look at it.

What is FiberTrack and do I need it?

It depends on whether logs enter your yard. FiberTrack handles log procurement and settlement, tracking cost, species, and grade per individual log, plus timber sales from contract management through weight and volume sale loads to logger and trucker payments. Mills buying standing timber or logs directly will want it; pure distributors and brokers can usually run on the core LumberTrack modules.

How is LumberTrack different from Epicor BisTrack?

Opposite ends of the same chain. LumberTrack runs producers and traders, meaning log procurement, settlement, and mill production for sawmills, panel mills, remanufacturers, and wholesale distributors; BisTrack runs lumberyards and building materials dealers on the retail side. Your position in the supply chain picks the product, and the two do not substitute for each other.

How is LumberTrack deployed and what does it cost?

On-premises or hosted, with certain pieces, the integrated warehouse management component among them, offered as cloud-enabled modules; a buyer that requires a fully cloud-native platform should ask Epicor about the current deployment roadmap directly. On price, nothing is published: licensing or subscription fees are quoted per modules, user counts, and deployment model, implementation is scoped as a project, and data migration, species-and-grade configuration, and training belong in the budget beside the software.