ECI DDMSPLUS: Cloud ERP for Independent Office Products Dealers
| Vendor | ECI Software Solutions |
|---|---|
| Headquarters | Westlake, Texas, USA (vendor) |
| Ownership | Private equity: Leonard Green & Partners and funds advised by Apax Partners (co-control since early 2025), with additional investment from GIC |
| Deployment | Cloud (SaaS) |
| Target market | Independent office products and business supplies dealers (SMB, United States) |
| Industries | Office products, office furniture, Jan/San, breakroom and coffee supplies distribution |
| Pricing | Not published; quote-based |
| Website | ecisolutions.com/products/ddmsplus |
Overview
DDMSPLUS is ECI Software Solutions' cloud ERP for independent dealers of office products and the business supplies that sit next to them. Order management, multi-location inventory, purchasing, e-commerce, CRM, and accounting run in one system. What separates it from generic distribution software is narrower and more useful than any module list: real-time catalog and stock synchronization with the wholesalers these dealers actually buy from. ECI states that more than 1,000 dealers across the United States run their businesses on the platform.
Vendor, history, ownership
The DDMS lineage reaches back roughly four decades, to dealer management software originally written for the Super Office Store in Dallas, Texas and later spun off as its own company. It became a standard system among independent office products dealers, then one of the founding product lines of e-commerce Industries, Inc. (ECi), founded in 1999 in the Fort Worth area and grown since into today's ECI Software Solutions, headquartered in Westlake, Texas. DDMSPLUS is the cloud-delivered successor to the original on-premises DDMS system.
Ownership is private equity, and it has shifted recently. Leonard Green & Partners acquired majority ownership in 2020; in early 2025 funds advised by Apax Partners moved to co-control, joined by an investment from GIC.
Core functionality
The generic half is what any distribution ERP offers: order management and fulfillment, inventory and warehouse management across multiple locations, purchasing, accounting, and integrated payment processing.
The industry-specific half is the reason dealers buy it. Real-time catalog, pricing, and availability synchronization with the wholesalers Essendant and S.P. Richards runs over EDI-style connections. Two integrated B2B webstore options, ECinteractivePLUS and EvolutionX, come from the same house, as does punchout connectivity into corporate procurement systems such as Ariba, Coupa, and Oracle. Further ECI companions extend the stack: Acsellerate for CRM and analytics, Cognytics for business intelligence dashboards, PlanetPress for document output, JumpTrack for proof-of-delivery tracking.
Who buys it
Independent office products dealers in the United States, typically small and midsize businesses competing against national chains and online retailers. Many have diversified well beyond pure office supplies, and ECI positions DDMSPLUS for exactly those adjacent categories: office furniture, Jan/San (janitorial and sanitation) supplies, and breakroom and coffee programs, all managed on the same catalog and order backbone.
Deployment and pricing
Delivered as cloud-based SaaS, with the legacy on-premises DDMS generation being migrated onto it. Pricing is not published. Quotes turn on user counts, which storefront a dealer picks, and how many companion modules come along, so ask for line items instead of a bundled figure. Our ERP cost guide explains which cost drivers to probe in vendor negotiations.
Editorial verdict
For an independent dealer staying in the business products channel, DDMSPLUS earns its shortlist place on plumbing that a horizontal distribution ERP would have to be custom-built to match: wholesaler catalog synchronization, dealer-priced e-commerce, punchout into corporate procurement. Getting that configured out of the box is worth real money.
Two things temper the case. The core industry, independent office products distribution, has been contracting for years, which makes the platform's support for diversification into Jan/San, breakroom, and furniture categories central rather than incidental. And the deeper a dealer goes, the more of the stack is ECI: CRM, analytics, storefront, delivery tracking. A distributor outside the business products world has no reason to consider this system at all, and a dealer already planning an exit from the channel should not lock into the ecosystem either.
What the ECI DDMSPLUS website looks like
Current view of the vendor homepage, captured by our editorial team.
