Epicor Propello
| Vendor | Epicor Software Corporation |
|---|---|
| Headquarters | Austin, Texas, USA |
| Ownership | Private equity: Clayton, Dubilier & Rice with CVC Capital Partners |
| Deployment | Cloud (SaaS) |
| Target market | Independent single- and multi-store retailers (hardware, home center, lawn and garden, pet, thrift) |
| Industries | Hardware and home improvement, lawn and garden, pet retail, thrift and donated goods |
| Pricing | Not published; subscription, quote-based |
| Website | epicor.com/en-us/products/retail-management-systems-rms/propello |
The short version
Epicor Propello bundles point of sale, inventory, purchasing and pricing control, customer loyalty, e-commerce, and analytics into one cloud subscription for independent retailers running a single store or a small chain. Epicor calls it a retail management system rather than an ERP, and the label is accurate: financial accounting sits outside the product and arrives through integrations. Buyers should hold on to that distinction as firmly as the vendor does.
The company behind it
Epicor Software Corporation builds industry-specific enterprise software for manufacturing, distribution, retail, and automotive businesses out of Austin, Texas. Clayton, Dubilier & Rice has held the majority since 2020; CVC Capital Partners completed a significant co-investment in late 2024. Within a retail lineup that has revolved around Epicor Eagle for decades, Propello is one of the younger names, built cloud-native from the start. Development is active: an August 2025 release brought embedded business intelligence, published APIs, and integrations with Epicor Financials, Epicor EDI, and several third-party platforms.
Modules and capabilities
Point of sale handles quoting and checkout. Cloud inventory management runs automated reordering with forecasting support, pricing and margin management works centrally across locations, and reporting dashboards sit on top. Loyalty programs and an integrated e-commerce storefront belong to the platform itself rather than arriving as bolt-ons, and published APIs open the way to custom connections with outside systems.
The gaps deserve equal billing. General ledger, payables, and payroll are not in Propello; Epicor points those requirements at Epicor Financials or external accounting software, and EDI connectivity likewise runs through companion Epicor products.
Best-fit companies
Independent single- and multi-store retailers in North America, with the vertical emphasis on hardware stores and home centers, lawn and garden centers, pet retailers, and thrift or donated-goods stores. The typical buyer wants modern cloud software with little administrative overhead and has no appetite for the implementation weight of a larger retail ERP project.
Licensing, hosting, cost
Multi-tenant SaaS, accessed through the browser, with Epicor running the infrastructure and the update cycle; an on-premises variant does not exist. Pricing is not published, and subscriptions are quoted case by case.
Bottom line for buyers
A hardware, garden, or pet retailer that wants POS, inventory, loyalty, and a webshop from one cloud vendor is squarely in the target group, and the narrow scope is the point. Retailers who expect accounting inside the same system should not buy it: Propello is not a full ERP system, so the ledger connection to Epicor Financials or a third-party package belongs in the project plan from day one. Within Epicor's own portfolio, Eagle takes the complex hardlines cases; Propello is the lighter, faster-to-launch option.
What the Epicor Propello website looks like
Current view of the vendor homepage, captured by our editorial team.
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