Fujitsu GLOVIA OM
| Vendor | Fujitsu |
|---|---|
| Headquarters | Fujitsu Limited, Tokyo, Japan; US operations in California |
| Ownership | Fujitsu Limited (publicly traded) |
| Deployment | Cloud (SaaS on the Salesforce platform, via AppExchange) |
| Target market | Manufacturers, distributors, and retailers orchestrating orders across B2B, B2C, and D2C channels on Salesforce |
| Industries | Consumer goods, retail, distribution, heavy equipment, service organizations |
| Pricing | Not published; quote-based |
| Website | fujitsu.com/us/microsite/gloviaom |
Overview
Fujitsu GLOVIA OM is a cloud order management and supply chain orchestration application built on the Salesforce platform. It covers order capture, inventory visibility, intelligent allocation, fulfillment, and returns across B2B, B2C, and direct-to-consumer channels.
The product turns up in ERP category listings and directories. That placement is generous. Its core is order-to-cash orchestration, not the complete suite implied by the term full ERP system, and US buyers should file it correctly from the first shortlist onward.
Vendor, history, ownership
The GLOVIA brand reaches back to manufacturing products first launched in 1990. For two decades Fujitsu ran the Fujitsu Glovia subsidiary in California, best known for the on-premises manufacturing ERP GLOVIA G2.
Then came the split. In September 2021 Fujitsu sold that subsidiary to FOG Software Group, an operating group of Constellation Software, which renamed the business CrescentOne; GLOVIA G2 is a CrescentOne product today. GLOVIA OM, the separate Salesforce-based order management product, stayed with Fujitsu and is actively developed and marketed by Fujitsu's US organization through its own microsite and the Salesforce AppExchange. Two similar names, two different owners. Articles and reviews conflate them constantly, so verify which product a given source actually covers before drawing conclusions from it.
Core functionality
Quoting, standard and subscription orders, rentals, returns and credits, drop-ship and consignment scenarios, inventory transfers, and configurable allocation and fulfillment logic for make-to-stock, configure-to-order, and make-to-order flows. Inventory visibility, procurement support, field service and asset processes, and partner collaboration widen the footprint well beyond basic order entry.
Integration with Salesforce CRM is native, and Fujitsu also describes API connections to other CRM platforms. General ledger financials are absent by design. Accounting stays in a companion ERP or finance system.
Typical customers and how it is sold
Fujitsu markets GLOVIA OM to manufacturers, distributors, and retailers with multi-channel order flows. Published customer stories name e.l.f. Beauty, Royal Canin North America, and United Allergy Services, which points toward consumer goods, retail, and service-oriented use cases. The typical buyer already runs Salesforce and needs deeper order, inventory, and fulfillment logic than the CRM platform provides on its own.
Delivery is SaaS on the Salesforce platform, distributed through the AppExchange, with Salesforce licensing on top of the application itself. Fujitsu publishes no pricing; costs are quoted against order volumes, modules, and implementation scope.
Editorial verdict
Shortlist GLOVIA OM if complex multi-channel order flows are your central operational problem and Salesforce is already the system of record for your customers. That is a real and reasonably narrow job, and a large corporate parent stands behind the product.
Do not shortlist it if you want one system for operations and accounting. No financials, no production planning: you are committing to a two-product architecture whether or not you planned one, and that decision should be deliberate rather than discovered in month three. GLOVIA OM is also considerably more niche in the US market than Salesforce-native ERP suites such as Rootstock, which narrows the partner pool and the depth of independent references available to you. Add the brand split with CrescentOne's GLOVIA G2 and the research burden on the buyer is higher than for most products of this size.
What the Fujitsu GLOVIA OM website looks like
Current view of the vendor homepage, captured by our editorial team.
Comparable products
- Ascent ERP: Operations 360 on the Salesforce Platform, Now Part of Rootstock
- Axolt (formerly Aqxolt)
- Certinia ERP Cloud: Finance and ERP for Services Businesses on the Salesforce Platform
- GoldFinch ERP (GoldFinch Cloud Solutions)
- Ohanafy
- Rootstock Cloud ERP: Manufacturing ERP Built Natively on the Salesforce Platform