Skip to main content

BuildOps — Platform for Commercial Specialty Contractors

BuildOps at a glance
VendorBuildOps
HeadquartersSanta Monica (Los Angeles area), California, USA
OwnershipPrivately held, venture-backed (Series C led by Meritech Capital, March 2025, reported ~$1B valuation)
DeploymentCloud (SaaS) with mobile field app
Target marketCommercial specialty contractors with combined service and project business
IndustriesHVAC/mechanical, electrical, plumbing, fire and life safety, refrigeration
PricingPricing on request (not published; as of August 2026)
Websitebuildops.com

What BuildOps is

BuildOps pulls field service management, construction project management, sales and CRM, and financial tools into one cloud system for commercial specialty contractors — the kind of business running a service division and a project or installation arm side by side. Commercial, not residential, is the stated design center. An embedded AI assistant branded OpsAI works across scheduling, dispatching, and back-office workflows. On US shortlists it appears next to field service suites such as ServiceTitan and Simpro, and increasingly next to construction-focused ERP systems.

The company behind it

Founded in 2018, headquartered in Santa Monica, California, in the Los Angeles area, and venture-backed. The March 2025 Series C, led by Meritech Capital, raised 127 million US dollars at a reported valuation of about 1 billion US dollars, lifting total funding to roughly 226 million. Control has not changed hands, the founding team still runs the company, and BuildOps states that more than 1,500 commercial contractors across North America use the platform.

Core functionality

  • Service management: dispatching, scheduling, work orders, quoting, and service agreements
  • Project management: budgets, job costing, change orders, and progress tracking for installation and construction work
  • Financials: invoicing, payment processing (Payments+ add-on), and integrations with established accounting systems
  • Sales and CRM for pipeline and customer management
  • Mobile app for field technicians, fleet tracking (Fleet+), reporting and analytics, and the OpsAI assistant

Typical customers and how it is sold

The trades served: HVAC and mechanical, electrical, plumbing, fire and life safety, refrigeration. Customer size ranges from smaller regional firms to large multi-branch contractors, including private-equity-backed groups consolidating acquisitions onto one system. Residential-first service businesses are outside the core audience by design. Delivery is SaaS only, with the mobile app carrying the field crews; pricing is unpublished, and quotes depend on company size and the modules selected.

Our take

BuildOps is field service software that keeps annexing ERP territory, and it lists here on that trajectory rather than on accounting depth, which still trails the established construction suites; many customers run a dedicated accounting system alongside. For a commercial mechanical, electrical, or plumbing contractor that wants service and projects on one modern platform, it belongs on the shortlist. Contractors whose first requirement is deep construction financials should skip it and compare purpose-built construction ERPs during ERP selection.

What the BuildOps website looks like

Current view of the vendor homepage, captured by our editorial team.

Screenshot of the BuildOps vendor homepage

Comparable products

Related Topics

User reviews for BuildOps

No published reviews for BuildOps on usa.erp-software.org yet.

Write the first review →

Share your experience with BuildOps

Reviews are checked editorially for plausibility before publication (usually 1–3 business days). Your email address is never published and is stored only as a hash. Fields marked * are required.

Frequently asked questions

Who is BuildOps designed for?

Commercial specialty contractors in HVAC and mechanical, electrical, plumbing, fire and life safety, and refrigeration — specifically firms that run service and installation as parallel businesses. Customers span smaller regional shops to multi-branch groups, including private-equity-backed platforms consolidating acquisitions onto a single system. A residential service company evaluating it is looking at the wrong product by the vendor's own definition.

What does the platform actually cover?

The service side carries dispatching, scheduling, work orders, quoting, and service agreements; the project side adds budgets, job costing, change orders, and progress tracking. Invoicing and payment processing run through the platform (the latter via the Payments+ add-on), with connections to established accounting packages. Sales pipeline management, a technician mobile app, Fleet+ vehicle tracking, reporting, and the OpsAI assistant complete the picture.

Can BuildOps replace a full construction ERP?

Not yet, if construction accounting is the yardstick. The platform grew out of field service and has been adding ERP-grade capabilities, but general ledger depth is not where the established construction suites are, which is why pairing BuildOps with a dedicated accounting system remains a common architecture. If that pairing sounds acceptable, evaluate it as an architecture choice; if it sounds like a workaround, weight the financials comparison heavily in your selection.

What does it cost, and how solid is the vendor?

No public pricing exists as of August 2026; quotes reflect company size and chosen modules such as Payments+ or Fleet+. The vendor question is really a maturity trade: founded 2018, venture-backed, with a $127 million Series C in March 2025 led by Meritech Capital at a reported valuation of about $1 billion, total funding near $226 million, founders still in charge. That money buys rapid development; it does not buy a twenty-year track record. Model the full multi-year cost, including any paired accounting system, in a TCO calculation before comparing against ServiceTitan or classic construction ERPs.