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Q360: Business Management ERP for Technology Systems Integrators

Q360 at a glance
VendorSolutions360 Inc.
HeadquartersMesa, Arizona, USA (company roots in Newmarket, Ontario)
OwnershipPrivately held; growth investment from Northrim Horizon announced in 2025
DeploymentCloud-hosted subscription
Target marketTechnology systems integrators in North America, from regional firms to national integrators
IndustriesSecurity, fire and life-safety, audio-visual integration; managed service providers
PricingNot published; subscription quotes by users and scope
Websitesolutions360.com

The short version

Q360 is a business management platform for technology systems integrators, and its distinguishing feature sits underneath everything else: a real general ledger. Sales and CRM, quoting, project management with job costing, service and dispatch, inventory, and accounting share one database instead of a PSA tool bolted onto a separate finance package. Solutions360 develops it for a narrow audience by design: security, audio-visual, and fire and life-safety integration firms, concentrated in North America.

The company behind it

Solutions360 has Canadian roots in Newmarket, Ontario, and now lists its headquarters in Mesa, Arizona. Q360 grew as a purpose-built answer to the stack many integrators assemble on their own: entry-level accounting software surrounded by disconnected point tools. The 2021 acquisition of Navigate Management Consulting added a consulting practice that advises integrators on business process improvement alongside the software. Ownership has stayed private; a growth investment from Northrim Horizon was announced in 2025. Vendor materials cite several hundred integration companies on the platform, from regional firms up to national integrators.

Modules and capabilities

Coverage follows the quote-to-cash cycle. Contact and opportunity management and quote generation sit at the front. Project delivery runs on task management, resource scheduling, time tracking, and real-time job costing, keeping work in progress and margin by project visible without spreadsheet exports. The service side brings automated dispatch, work order management, service contracts, and mobile field service for technicians, while inventory and warehouse management track parts across trucks, warehouses, and job sites.

Underneath runs the accounting layer: general ledger, payables, receivables, automated invoicing, and time billing, native to the platform rather than synchronized from a separate product. Dashboards report across the whole business, and recent releases add AI-assisted capabilities for sales and operational insight.

Best-fit companies

Security, fire and life-safety, audio-visual, and adjacent managed service providers. The typical adopter mixes project installations with recurring service contracts and has outgrown small-business accounting tools. Solutions360 is active in the North American integrator community, and the large majority of its customers are US and Canadian companies.

Licensing, hosting, cost

Delivery is a cloud-hosted subscription, and Solutions360 publishes no pricing; quotes depend on user counts and scope. Implementation deserves its own budget line, and a large one, because adopting Q360 replaces the accounting system, not just the operational tools. Data migration and process redesign belong inside the total cost.

Where it wins, where it loses

The native accounting core is the whole argument: it removes the synchronization problems that PSA-plus-accounting stacks live with, and few integrator-focused products can say the same. The right buyer is a midsize integrator with meaningful project and service volume that wants one system of record and accepts a genuine financial-system migration as the price of entry. A firm content with its current ledger and mainly hunting for better scheduling reaches its goal faster with a lighter PSA tool. Two diligence points carry extra weight with a small, specialized vendor: implementation effort measured against firms of similar size, and the switching costs baked into an all-in platform commitment.

What the Q360 website looks like

Current view of the vendor homepage, captured by our editorial team.

Screenshot of the Q360 vendor homepage

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Frequently asked questions

Is Q360 an ERP system or a PSA tool?

It earns both labels, which is rare in the integration space. The PSA side covers project management, resource scheduling, and time tracking; underneath sits a native general ledger with payables, receivables, and invoicing. That embedded finance core is the difference between an ERP for integrators and a PSA layer perched on top of someone else's accounting.

Does Q360 replace QuickBooks or another accounting system?

Yes, replacement is the point. Because accounting is built in, adopting Q360 means retiring the old ledger, which eliminates double entry and sync errors but turns the rollout into a full financial-system migration. Plan data conversion, a cutover aligned with the fiscal calendar, and a controller involved from day one.

Which parts of the business does Q360 actually run?

Everything from first contact to cash. The front end handles opportunities and quotes; delivery covers tasks, resources, time, and live job costing; service work runs through automated dispatch, work orders, contracts, and mobile field service; inventory follows parts across trucks, warehouses, and job sites; and native financials plus cross-business dashboards close the loop, with recent releases adding AI-assisted sales and operations insight.

What does Q360 cost?

Solutions360 keeps pricing off its website. Cloud subscription quotes are shaped by user counts and functional scope, with implementation and training billed as separate services. Have any proposal split recurring fees from one-time costs, and compare the multi-year total against what the current accounting-plus-point-tools stack really costs.

Who is behind Solutions360, and how stable is the company?

A privately held specialist with roots in Newmarket, Ontario and headquarters now listed in Mesa, Arizona. It bought Navigate Management Consulting in 2021 and announced a Northrim Horizon growth investment in 2025. For a vendor of this size, support staffing, release cadence, and long-term ownership plans are legitimate due-diligence questions.

What size of integration firm is Q360 designed for?

Firms that have outgrown small-business accounting and spreadsheets, usually with a mix of installations and recurring service contracts; vendor materials span regional companies to national integrators. Below a certain project volume the migration effort outweighs the benefit, so the deciding test is whether service billing complexity justifies one unified system.